July 23, 2026 @ 11:00 AM ET
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  • Mobile-first

    Geofencing

    Live Activities

    SMS

    Notification inbox

    Global reach

    WhatsApp

    Multi-channel

    LLM actions

    Tooltips

    Navigation refresh

Your customers are moving through the world in real time.

Customer.io meets them when it counts.

Show up the moment it matters.

Customer.io is already the best place to manage the conversations you have with your customers. This release takes it further—giving teams expanded triggers, surfaces, and channels to show up when it counts—on the lock screen, in the real world, through their preferred messaging providers, in a place they keep coming back to.

We're releasing 10+ new features, all designed to meet customers in the moments that matter.

get ready

Our most expansive launch yet

Join us on July 23rd for a live walk-through of 10+ new ways to reach your customers.

You'll see each one in action and how they work together to help your best work show up when it counts.

get ready

Our most expansive launch yet

Join us on July 23rd for a live walk-through of 10+ new ways to reach your customers.

You'll see each one in action and how they work together to help your best work show up when it counts.

get ready

Our most expansive launch yet

Join us on July 23rd for a live walk-through of 10+ new ways to reach your customers.

You'll see each one in action and how they work together to help your best work show up when it counts.

Show up in the real world

Send the right message the moment a customer walks in

See geofencing in action. Draw a boundary around a real-world location and trigger a journey the moment someone enters or exits.

Show up in the real world

Send the right message the moment a customer walks in

See geofencing in action. Draw a boundary around a real-world location and trigger a journey the moment someone enters or exits.

Show up on the screen

Real-time updates, right on the lock screen

See how you can deliver real-time updates directly to lock screens—delivery status, countdown timers, and ride progress—via Live Activities (iOS) or Live Updates (Android).

Show up on the screen

Real-time updates, right on the lock screen

See how you can deliver real-time updates directly to lock screens—delivery status, countdown timers, and ride progress—via Live Activities (iOS) or Live Updates (Android).

Show up where they are

Send SMS on your terms

Take a look at what it means to expand your SMS options and connect your preferred SMS provider to your workspace. This is what built-for-global can look like.

Show up where they are

Send SMS on your terms

Take a look at what it means to expand your SMS options and connect your preferred SMS provider to your workspace. This is what built-for-global can look like.

Show up when they come back

Give your messages a place to call home

See how a notification inbox can give your messages a place customers can return to, so important updates don't disappear.

Show up when they come back

Give your messages a place to call home

See how a notification inbox can give your messages a place customers can return to, so important updates don't disappear.

Show up smarter

Built to support every moment

Join us for a look at LLM actions enhancements, easier WhatsApp messaging, expanded channel preference controls, tooltips, platform usability and navigation upgrades (including dark mode), and more.

Show up smarter

Built to support every moment

Join us for a look at LLM actions enhancements, easier WhatsApp messaging, expanded channel preference controls, tooltips, platform usability and navigation upgrades (including dark mode), and more.

What we'll cover

A look at what’s shipped

What's new in this release and what it means for your team.

A look at what’s shipped

What's new in this release and what it means for your team.

Live demos

Geofencing, live activities, notification inbox, and more — what they do, how they work, and the use cases they unlock.

Live demos

Geofencing, live activities, notification inbox, and more — what they do, how they work, and the use cases they unlock.

How it fits together

The full feature set rounding out this release and how it all connects to the bigger picture.

How it fits together

The full feature set rounding out this release and how it all connects to the bigger picture.

Q & A

Bring your questions about features, use cases, and the roadmap.

Q & A

Bring your questions about features, use cases, and the roadmap.

  • Mobile-first

    Geofencing

    Live Activities

    SMS

    Notification inbox

    Global reach

    WhatsApp

    Multi-channel

    LLM actions

    Tooltips

    Navigation refresh

RSVP to join!

July 23, 2026 @ 11:00 AM ET

Privacy

Terms

 ©2026 Peaberry Software, Inc. 

Privacy

Terms

 ©2026 Peaberry Software, Inc. 

Privacy

Terms

 ©2026 Peaberry Software, Inc.