customer journey

Design your automations

Build intricate, multi-step customer journeys all within one intuitive drag-and-drop workflow builder.
Create engaging customer experiences without needing support from technical teams.

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Trusted by 8,000+ brands

customer journey

Design your automations

Build intricate, multi-step customer journeys all within one intuitive drag-and-drop workflow builder.
Create engaging customer experiences without needing support from technical teams.

Form not working? Click here to get your referral link

Trusted by 8,000+ brands

customer journey

Design your automations

Build intricate, multi-step customer journeys all within one intuitive drag-and-drop workflow builder.
Create engaging customer experiences without needing support from technical teams.

Form not working?
Click here to get your referral link

Trusted by 8,000+ brands

We unify your data, messaging, and AI into a single platform, so every interaction with your customers is stronger and more relevant than the last.

Get started fast

Engage across the entire journey

Launch your first customer journey in minutes with an intuitive visual builder.

Surface high-intent segments and automatically uncover behavioral patterns in your first-party data.

Use real-time data instantly

Smarter journeys.

Trigger campaigns from events, segments, and behaviors as soon as they happen.

Build and optimize cross-channel workflows from a conversation, with logic the Agent configures for you.

Test and optimize as you go

Stronger content.

Run A/B tests, monitor performance, and refine journeys without leaving your workflow.

Draft, refine, and iterate on messaging while the Agent maintains your brand voice and guardrails.

Start your trial

Build and launch your first customer journey—fast

Start your trial

Build and launch your first customer journey—fast

Start your trial

Build and launch your first customer journey—fast

Build

Create journeys without complexity

Design multi-step workflows with a visual builder that makes it easy to map, edit, and launch campaigns—no technical support needed.

Build

Create journeys without complexity

Design multi-step workflows with a visual builder that makes it easy to map, edit, and launch campaigns—no technical support needed.

Trigger & optimize

Act on data in real time

Use events, segments, and timing controls to trigger messages, test variations, and continuously improve performance.

Trigger & optimize

Act on data in real time

Use events, segments, and timing controls to trigger messages, test variations, and continuously improve performance.

Orchestrate

Engage across every channel

Coordinate email, SMS, push, in-app, and more from a single workflow to deliver consistent, connected experiences.

Orchestrate

Engage across every channel

Coordinate email, SMS, push, in-app, and more from a single workflow to deliver consistent, connected experiences.

Customers love us

Preferred by product-led companies

Customer.io is this incredibly flexible tool that allows you to do all these amazing email campaigns, and Attio is the equivalent that allows you to do all these amazing things with your CRM. That’s super important when you’re an early-stage startup: you don’t waste time, you don’t waste money, and everyone on your team can do anything.

Alex Vale

Manager

Messaging frequency is key for our strategy. We can’t email our customers daily, so increasing frequency with a multi-channel strategy is how we can scale message volume. The conversion rates prove that strategy is working.

Ugo Iwuchukwu

Head of Marketing

We send every single customer profile from our database into Customer.io. Attributes are constantly changing too, so we need a platform that automatically updates people's values whenever they change.

Michelle Ballen-Griffin

Director of Data