Customer.io vs. Ortto

Level up from Ortto

Discover why Ortto customers are switching to Customer.io for superior customer engagement. Seamlessly connect first-party data to every tool in your tech stack with Data Pipelines, and then use Journeys to activate that data and send automated messages. Customer.io offers unmatched integration capabilities and an intuitive visual workflow builder, making it the best alternative to Ortto. Experience the power of real-time data and personalized messaging with Customer.io today.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. Ortto

Level up from Ortto

Discover why Ortto customers are switching to Customer.io for superior customer engagement. Seamlessly connect first-party data to every tool in your tech stack with Data Pipelines, and then use Journeys to activate that data and send automated messages. Customer.io offers unmatched integration capabilities and an intuitive visual workflow builder, making it the best alternative to Ortto. Experience the power of real-time data and personalized messaging with Customer.io today.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. Ortto

Level up from Ortto

Discover why Ortto customers are switching to Customer.io for superior customer engagement. Seamlessly connect first-party data to every tool in your tech stack with Data Pipelines, and then use Journeys to activate that data and send automated messages. Customer.io offers unmatched integration capabilities and an intuitive visual workflow builder, making it the best alternative to Ortto. Experience the power of real-time data and personalized messaging with Customer.io today.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

FEATURES

Top reasons companies choose us over Ortto

Get started for free

Get started for free

Customer.io offers a 14-day free trial of Data Pipelines and Journeys. Experience the power of data + activation in a single platform.

Compliance made easy

Ensure that all your security standards, such as GDPR, CCPA, HIPAA, and SOC 2 Type II, are met.

Built to scale

From small startups to global enterprise companies with hundreds of millions of users, we built our platform to grow alongside you.


Customer.io

Ortto

Custom objects

Yes

Limited functionality

Unlimited custom events

Yes

No

Data warehouse sync

Yes

No

Reverse ETL

Yes

No

SMS

Yes

Additional cost

Webhook-triggered campaigns

Yes

No

Unlimited user seats

Yes

No

Unlimited non-email sends

Yes

No

Data warehouse sync

Yes

No

Batch updates

Yes

No

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Key Differentiators

How Customer.io wins

Data warehouse sync

With reverse ETL, consolidate touchpoints from any source, including your data warehouse, and route them where they need to go without writing a line of code.

Connect all your customer data

Enhance decision-making with consistent data across the tools you rely on most—Mixpanel, Snowflake, Google Analytics, Fullstory, TikTok—three times the number Ortto supports.

Intuitive visual workflow builder

Creating flows in Ortto is complicated and manual. With Customer.io you can design intricate, multi-step customer journeys within one intuitive drag-and-drop workflow builder.

Key Differentiators

How Customer.io wins

Data warehouse sync

With reverse ETL, consolidate touchpoints from any source, including your data warehouse, and route them where they need to go without writing a line of code.

Connect all your customer data

Enhance decision-making with consistent data across the tools you rely on most—Mixpanel, Snowflake, Google Analytics, Fullstory, TikTok—three times the number Ortto supports.

Intuitive visual workflow builder

Creating flows in Ortto is complicated and manual. With Customer.io you can design intricate, multi-step customer journeys within one intuitive drag-and-drop workflow builder.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Customers love us

Preferred by product-led companies

We send every single customer profile from our database into Customer.io. Attributes are constantly changing too, so we need a platform that automatically updates people's values whenever they change.

Michelle Ballen-Griffin

Director of Data

What really makes Customer.io stand out is your focus on data. You make it easy to get the data we need, whether it’s sending it in or getting it out. The cherry on top is we can leverage our data to dynamically personalize our segmentation efforts and messaging.

Marc Messer

Manager

What really makes Customer.io stand out is your focus on data. You make it easy to get the data we need, whether it’s sending it in or getting it out. The cherry on top is we can leverage our data to dynamically personalize our segmentation efforts and messaging.

Renan Serrano

Founder

 ©2025 Peaberry Software, Inc. 

 ©2025 Peaberry Software, Inc. 

 ©2025 Peaberry Software, Inc.