Customer.io vs. OneSignal
Push away from OneSignal
Signal your success story. Explore why OneSignal customers are choosing Customer.io for their customer engagement needs. Our data-first approach empowers you to leverage your data without limits.
Build seamless campaigns across multiple channels, including in-app, push, SMS, email, and webhooks, all in one platform.
Not interested in a demo? Sign up for a free trial
Trusted by 9,000+ brands
Customer.io vs. OneSignal
Push away from OneSignal
Signal your success story. Explore why OneSignal customers are choosing Customer.io for their customer engagement needs. Our data-first approach empowers you to leverage your data without limits.
Build seamless campaigns across multiple channels, including in-app, push, SMS, email, and webhooks, all in one platform.
Not interested in a demo? Sign up for a free trial
Trusted by 9,000+ brands
Customer.io vs. OneSignal
Push away from OneSignal
Signal your success story. Explore why OneSignal customers are choosing Customer.io for their customer engagement needs. Our data-first approach empowers you to leverage your data without limits.
Build seamless campaigns across multiple channels, including in-app, push, SMS, email, and webhooks, all in one platform.
Not interested in a demo?
Trusted by 9,000+ brands
features
Top reasons companies choose us over OneSignal
Customer.io | OneSignal | |
|---|---|---|
Deliverability support | Yes | No |
Webhook-triggered campaigns | Yes | No |
Custom objects | Yes | No |
Ad audience sync | Yes | No |
Set attributes from webhook response | Yes | No |
Connected forms | Yes | No |
Anonymous events | Yes | No |
Data collections | Yes | No |
Live chat support | Yes | No |
ntegrated Customer Data Platform with every plan | Yes | No |
Integrated email delivery
Unlike OneSignal, Customer.io offers managed email deliverability with expert support and no need for a separate ESP license.
Integrated email delivery
Unlike OneSignal, Customer.io offers managed email deliverability with expert support and no need for a separate ESP license.
Custom objects
We believe in data flexibility. Group your customers based on how they relate to your business, and send relevant and timely messages with custom objects.
Custom objects
We believe in data flexibility. Group your customers based on how they relate to your business, and send relevant and timely messages with custom objects.
Built to scale
From small startups to global enterprise companies with hundreds of millions of users, we built our platform to grow alongside you.
Built to scale
From small startups to global enterprise companies with hundreds of millions of users, we built our platform to grow alongside you.
Scale, flex, and innovate
Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.
99.98%
Platform uptime
99%
Customer satisfaction score
12B+
Daily API calls
100B+
Messages sent in 2025
100B+
Webhooks sent in 2025
24/5
Global support coverage
Scale, flex, and innovate
Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.
99.98%
Platform uptime
99%
Customer satisfaction score
12B+
Daily API calls
100B+
Messages sent in 2025
100B+
Webhooks sent in 2025
24/5
Global support coverage
We unify your data, messaging, and AI into a single platform, so every interaction with your customers is stronger and more relevant than the last.


Data first for all web and mobile channels
Leverage webhooks to integrate data seamlessly across your entire tech stack. Batch update multiple profiles, associating a single data point with various people or messages simultaneously, ensuring your data remains clean and accurate. Whether you operate in a B2B, B2C, or B2B2C model, maintain a streamlined data environment.
Powerful visual workflow builder
Build multi-channel messages within a single workflow, including email, SMS, push notifications, and web/mobile in-app messages. Set conversion goals at the campaign level to easily track performance.
Multiple workspaces
Keep audiences (leads/customers), products, countries, sites/apps organized with separate workspaces, each with relevant data and associated APIs. Use the copy campaigns feature to share workflow logic efficiently across your different workspaces.
We unify your data, messaging, and AI into a single platform, so every interaction with your customers is stronger and more relevant than the last.


Data first for all web and mobile channels
Leverage webhooks to integrate data seamlessly across your entire tech stack. Batch update multiple profiles, associating a single data point with various people or messages simultaneously, ensuring your data remains clean and accurate. Whether you operate in a B2B, B2C, or B2B2C model, maintain a streamlined data environment.
Powerful visual workflow builder
Build multi-channel messages within a single workflow, including email, SMS, push notifications, and web/mobile in-app messages. Set conversion goals at the campaign level to easily track performance.
Multiple workspaces
Keep audiences (leads/customers), products, countries, sites/apps organized with separate workspaces, each with relevant data and associated APIs. Use the copy campaigns feature to share workflow logic efficiently across your different workspaces.
AI Native
Smarter marketing with AI
We're enabling marketers to say more, do more, and listen more—your tech stack fully connected, allowing you to surface insights faster and act on them with confidence.


Translations
Translate your email, push notifications, in-app messages, or SMS messages across 200+ language variations in seconds. No outside contractors, or long delivery timelines needed!
MCP Server
Customer.io's MCP server offers both read and write capabilities allowing users to query data, test their integrations, and create segments or content. And it works with Claude, ChatGPT, and Cursor.
Generate Brand Styles
Avoid off-brand emails, with generated brand styles based on your domain. Your color palettes, fonts, and buttons will be automatically generated—enabling you to craft content quick.
AI Native
Smarter marketing with AI
We're enabling marketers to say more, do more, and listen more—your tech stack fully connected, allowing you to surface insights faster and act on them with confidence.


Translations
Translate your email, push notifications, in-app messages, or SMS messages across 200+ language variations in seconds. No outside contractors, or long delivery timelines needed!
MCP Server
Customer.io's MCP server offers both read and write capabilities allowing users to query data, test their integrations, and create segments or content. And it works with Claude, ChatGPT, and Cursor.
Generate Brand Styles
Avoid off-brand emails, with generated brand styles based on your domain. Your color palettes, fonts, and buttons will be automatically generated—enabling you to craft content quick.
AI Native
Smarter marketing with AI
We're enabling marketers to say more, do more, and listen more—your tech stack fully connected, allowing you to surface insights faster and act on them with confidence.


Translations
Translate your email, push notifications, in-app messages, or SMS messages across 200+ language variations in seconds. No outside contractors, or long delivery timelines needed!
MCP Server
Customer.io's MCP server offers both read and write capabilities allowing users to query data, test their integrations, and create segments or content. And it works with Claude, ChatGPT, and Cursor.
Generate Brand Styles
Avoid off-brand emails, with generated brand styles based on your domain. Your color palettes, fonts, and buttons will be automatically generated—enabling you to craft content quick.
Security you can trust
Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.
Set rules to proactively block restricted personal data.
Keep data safe by restricting access by user role.

Security you can trust
Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.
Set rules to proactively block restricted personal data.
Keep data safe by restricting access by user role.

Security you can trust
Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.
Set rules to proactively block restricted personal data.
Keep data safe by restricting access by user role.

Customers love us
Preferred by product-led companies


We were blown away by our ability to have marketers create complex automations without having to get too technical. We also have engineers in the platform and love that both departments can easily execute their visions.
Ido Schachter
R&D Tech Lead


We use all channels in our campaigns, when it makes sense to do so. Last month we sent over 11M emails, over 5M push notifications, almost 1M in-app messages, and almost 100,000 SMS messages from Customer.io.
Diego Schocher
Business Architect


We know how important data is. Not only that, but to own your own data. That’s why we chose Customer.io.
Daniel Sand
CEO






