Customer.io vs. MoEngage

Move beyond MoEngage

See why MoEngage users are switching to Customer.io for a more powerful customer engagement platform. With advanced features like a flexible segmentation engine, dynamic event triggers, unlimited event tracking, and custom objects, you can create more personalized customer messages.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. MoEngage

Move beyond MoEngage

See why MoEngage users are switching to Customer.io for a more powerful customer engagement platform. With advanced features like a flexible segmentation engine, dynamic event triggers, unlimited event tracking, and custom objects, you can create more personalized customer messages.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. MoEngage

Move beyond MoEngage

See why MoEngage users are switching to Customer.io for a more powerful customer engagement platform. With advanced features like a flexible segmentation engine, dynamic event triggers, unlimited event tracking, and custom objects, you can create more personalized customer messages.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

FEATURES

Top reasons companies choose us over MoEngage

Cost predictability

Cost predictability

Straightforward and predictable pricing that is designed to scale alongside your business. Know what you are committing to from Day 1.

All your data, without limits

Grow your data without limits. Acquire vast amounts of audience and non-email data, without any extra charges.

In-house support

Based in over 36 countries across 6 continents, Customer.io provides dedicated, in-house support matched to your timezone for seamless collaboration.


Customer.io

MoEngage

Set attributes from a webhook response

Yes

No

Unlimited event tracking

Yes

No

Deliverability support

Yes

No

Webhook-triggered campaigns

Yes

No

Snippets

Yes

No

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Key Differentiators

How Customer.io wins

Industry agnostic customer engagement

Customer.io offers a flexible platform that adapts to any industry. Whether your audience is B2B, B2C, or B2B2C, our powerful channel options, segmentation tools, and data flexibility make it easy to send personalized, relevant messages to the right people—every time.

Data unlimited

Store and use as much data as you need with Customer.io—there are no limits on events, event tracking, attributes, or triggers. Plus, you can send all your data out of the platform at no extra cost, giving you full flexibility and control across your data stack.

Best-in-class customer support

Benefit from Customer.io’s top-tier technical support team, offering email and live chat assistance with a 99% CSAT score. Start strong with a 90-day guided onboarding process and engage with our Customer Success team to help with ongoing strategy.

Key Differentiators

How Customer.io wins

Industry agnostic customer engagement

Customer.io offers a flexible platform that adapts to any industry. Whether your audience is B2B, B2C, or B2B2C, our powerful channel options, segmentation tools, and data flexibility make it easy to send personalized, relevant messages to the right people—every time.

Data unlimited

Store and use as much data as you need with Customer.io—there are no limits on events, event tracking, attributes, or triggers. Plus, you can send all your data out of the platform at no extra cost, giving you full flexibility and control across your data stack.

Best-in-class customer support

Benefit from Customer.io’s top-tier technical support team, offering email and live chat assistance with a 99% CSAT score. Start strong with a 90-day guided onboarding process and engage with our Customer Success team to help with ongoing strategy.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Customers love us

Preferred by product-led companies

Customer.io can do what other marketing automation tools can’t—take in millions of events from users per day, segment through them almost instantly, and use any campaign action imaginable to create workflows.

Gerald Aichholzer

Digital Marketing Executive

Customer.io is an irreplaceable piece for our marketing automation and operations stacks. Anyone on our team can build rich, diverse customer journeys with ease. Now with the CDP, all of our customer journey touchpoints are integrated into one intelligent platform.

Matt See

COO

Customer.io is an irreplaceable piece for our marketing automation and operations stacks. Anyone on our team can build rich, diverse customer journeys with ease. Now with the CDP, all of our customer journey touchpoints are integrated into one intelligent platform.

Alex MacCaw

Founder

Privacy

Terms

 ©2025 Peaberry Software, Inc. 

Privacy

Terms

 ©2025 Peaberry Software, Inc. 

Privacy

Terms

 ©2025 Peaberry Software, Inc.