FEATURES
Top reasons companies choose us over Mailchimp
Customer.io offers a 14-day free trial of Data Pipelines and Journeys. Experience the power of data + activation in a single platform.
Compliance made easy
Ensure security standards such as GDPR, CCPA, HIPAA, and SOC 2 Type II, are met.
Built to scale
From small startups to global enterprise companies with hundreds of millions of users, we built our platform to grow alongside you.
Customer.io | Mailchimp | |
|---|---|---|
Multi-channel automation | Yes | No |
Drag-and-drop visual workflow builder | Yes | No |
In-app messaging | Yes | No |
Push notifications | Yes | No |
SMS | Yes | No |
Transactional emails | Yes | Additional fee |
Mobile SDKs | Yes | No |
Anonymous event tracking | Yes | No |
Integrated Customer Data Platform with every plan | Yes | No |
Customers love us
Preferred by product-led companies

When we were on Mailchimp, we had severe deliverability issues for two reasons. The first being that we weren’t able to be on our own dedicated IP like we’re able to on Customer.io. Our emails weren’t going where they needed to go. The second was our inability to filter out users, and clean up lists within Mailchimp.
Anthony Aurrichio
senior Manager, Digital Engagement


Mailchimp was so difficult to integrate and required so much manual work. The implementation was so easy with Customer.io, the automatic setup and integration. With a click of a button, we were able to immediately start sending campaigns to our users. Plus they didn’t have the workflows Customer.io does.
Ben Spring
Co-Founder


Mailchimp was so difficult to integrate and required so much manual work. The implementation was so easy with Customer.io, the automatic setup and integration. With a click of a button, we were able to immediately start sending campaigns to our users. Plus they didn’t have the workflows Customer.io does.
Kasper Ernerot
Communication Manager









