FEATURES
Top reasons companies choose us over Intercom
Mature marketing automation
Customer.io is purpose-built for marketers to manage their entire customer messaging lifecycle with precision, flexibility, and control. Without restrictions, trigger campaigns based on profile attributes, events, or actions (and even inactions) to build robust multi-channel strategies.
Built to scale
From small startups to global enterprise companies with hundreds of millions of users, Customer.io is designed to grow with your business, evolving alongside your needs.
Unlimited data
Store and use as much data as you need, with unlimited events, attributes, and triggers. Plus, you can easily export all your data from Customer.io at no extra cost.
Customer.io | Intercom | |
|---|---|---|
Deliverability support | Yes | No |
Unlimited user seats | Yes | No |
Ad audience sync | Yes | No |
Data warehouse sync | Yes | No |
Batch updates | Yes | No |
Journey metrics | Yes | Very limited |
Managed onboarding | Yes | Additional fee applies |
Strategic support | Yes | Additional fee applies |
Customers love us
Preferred by product-led companies
With the flexibility and interoperability of Customer.io we’ve been able to build some truly insane and elaborate onboarding flows. If a colleague asks me if Customer.io can do something cool, no matter what they ask my immediate answer is always, “Yes. Yes it can.” I love always having the answers!
Ammon Brown
VP of Growth
Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.
Alex MacCaw
Founder
Customer.io can do what other marketing automation tools can’t—take in millions of events from users per day, segment through them almost instantly, and use any campaign action imaginable to create workflows.
Hamish Elmslie
COO
