Customer.io vs. Brevo

Scale up from Brevo

See why Brevo customers are making the switch to Customer.io for a truly unified, multi-channel engagement platform. Our data-first approach gives you unrestricted access to your own data, so you can build seamless campaigns across email, in-app, push, SMS, and webhooks—all in one workflow. Optimize performance with random cohort testing and personalize messaging with multi-split branching to make every interaction relevant and impactful.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. Brevo

Scale up from Brevo

See why Brevo customers are making the switch to Customer.io for a truly unified, multi-channel engagement platform. Our data-first approach gives you unrestricted access to your own data, so you can build seamless campaigns across email, in-app, push, SMS, and webhooks—all in one workflow. Optimize performance with random cohort testing and personalize messaging with multi-split branching to make every interaction relevant and impactful.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. Brevo

Scale up from Brevo

See why Brevo customers are making the switch to Customer.io for a truly unified, multi-channel engagement platform. Our data-first approach gives you unrestricted access to your own data, so you can build seamless campaigns across email, in-app, push, SMS, and webhooks—all in one workflow. Optimize performance with random cohort testing and personalize messaging with multi-split branching to make every interaction relevant and impactful.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

FEATURES

Top reasons companies choose us over Brevo

Cost predictability

Cost predictability

Straightforward and predictable pricing that is designed to scale alongside your business. Know what you are committing to from Day 1.

All your data, without limits

Grow your data without limits. Acquire vast amounts of audience and non-email data, without any extra charges.

In-house support

Based in over 36 countries across 6 continents, Customer.io provides dedicated, in-house support matched to your timezone for seamless collaboration.


Customer.io

SendGrid

In-app messages

Yes

No

Unlimited mobile push

Yes

No

SOC-2 compliance

Yes

No

Reverse ETL

Yes

No

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Key Differentiators

How Customer.io wins

Data your way

Customer.io seamlessly integrates with your existing tech stack, bringing data in and sending it back out to your other tools. This ensures smooth data activation across all your lifecycle and growth marketing campaigns.

Built for mobile

Reach your best customers across Android and iOS with unlimited in-app and mobile push messages. Unlike Brevo, we don't restrict or limit how you engage with your mobile users.

Security and compliance

With SOC-2 compliance, Customer.io ensures that your data—and your customers’ data—remains secure. This is especially crucial for businesses in data-sensitive industries.

Key Differentiators

How Customer.io wins

Data your way

Customer.io seamlessly integrates with your existing tech stack, bringing data in and sending it back out to your other tools. This ensures smooth data activation across all your lifecycle and growth marketing campaigns.

Built for mobile

Reach your best customers across Android and iOS with unlimited in-app and mobile push messages. Unlike Brevo, we don't restrict or limit how you engage with your mobile users.

Security and compliance

With SOC-2 compliance, Customer.io ensures that your data—and your customers’ data—remains secure. This is especially crucial for businesses in data-sensitive industries.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Customers love us

Preferred by product-led companies

Due to our highly regulated industry, our vendor options are limited. We really appreciate that Customer.io offers the additional layer of HIPAA privacy protections, which is great for our needs.

Emily Pope

Manager

Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.

Alex MacCaw

Founder

Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.

Ido Schachter

R&D Tech Lead

Privacy

Terms

 ©2025 Peaberry Software, Inc. 

Privacy

Terms

 ©2025 Peaberry Software, Inc. 

Privacy

Terms

 ©2025 Peaberry Software, Inc.