FEATURES
Top reasons companies choose us over Braze
Unlike Braze, you can sign up for a free 14-day trial to explore Customer.io.
Built for scale
Designed for global enterprise companies with hundreds of millions of users.
Unlimited data
Store and use as much data as you need, with unlimited events, attributes, and triggers. Send all your data out of Customer.io at no extra charge.
Customer.io | Braze | |
|---|---|---|
Product trial | Yes | No |
Custom objects | Yes | No |
Connected forms | Yes | No |
Unlimited data points | Yes | No |
Batch updates | Yes | No |
Native Salesforce integration | Yes | No |
Live chat support | Yes | No |
Integrated Customer Data Platform with every plan | Yes | No |
Native Slack integration | Yes | No |
Customers love us
Preferred by product-led companies

After evaluating Customer.io and Braze head to head, we decided to go with Customer.io for the ease of integration, transactional messages, our mobile capabilities especially push notifications, and for the support we know we would get.
Ivar Arulaid
Marketing Operations & Automation Manager


With the flexibility and interoperability of Customer.io we’ve been able to build some truly insane and elaborate onboarding flows. If a colleague asks me if Customer.io can do something cool, no matter what they ask my immediate answer is always, “Yes. Yes it can.” I love always having the answers!
Ammon Brown
VP of Growth


With the flexibility and interoperability of Customer.io we’ve been able to build some truly insane and elaborate onboarding flows. If a colleague asks me if Customer.io can do something cool, no matter what they ask my immediate answer is always, “Yes. Yes it can.” I love always having the answers!
Ugo Iwuchukwu
Head of Marketing









