Customer.io vs. Bloomreach

We’ve got Bloomreach beat

See why Bloomreach users are moving to Customer.io for a more flexible, data-driven customer engagement platform. Designed to work across any industry, Customer.io supports personalized messaging via email, SMS, push notifications, and in-app messages—whether your audience is B2B, B2C, or B2B2C. Easily move data into and out of the platform using your existing tech and data stack.

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. Bloomreach

We’ve got Bloomreach beat

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

Customer.io vs. Bloomreach

We’ve got Bloomreach beat

Trusted by 8,000+ brands

Not interested in a demo? Sign up for a free trial

FEATURES

Top reasons companies choose us over Bloomreach

Cost predictability

Straightforward and predictable pricing that is designed to scale alongside your business. Know what you are committing to from Day 1.

All your data, without limits

Grow your data without limits. Acquire vast amounts of audience and non-email data, without any extra charges.

In-house support

Based in over 36 countries across 6 continents, Customer.io provides dedicated, in-house support matched to your timezone for seamless collaboration.

	Customer.io	Bloomreach
Native email service provider	Yes	No
Custom objects	Yes	No
Multiple workspaces	Yes	No
Centralized multichannel campaign builder	Yes	No
Multivariate branching	Yes	No

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Scale, flex, and innovate

Designed for universal usability, our platform minimizes operational overhead, ensuring maximum ROI for brands of all sizes.

99.98%

Platform uptime

99%

Cutomer satisfaction score

5B+

Daily API calls

56B

Messages sent in 2024

7.3B+

Webhooks sent in 2024

24/5

Global support coverage

Key Differentiators

How Customer.io wins

A platform to grow with

With a flexible interface and transparent pricing, Customer.io is the ideal customer engagement platform for growing and scaling companies. Our platform includes all the essential tools to connect with your audiences, automate your messaging, and drive meaningful growth—without the extra complexity or bloated features you don’t need.

Industry agnostic platform

Customer.io offers a flexible platform that adapts to any industry. Whether your audience is B2B, B2C, or B2B2C, our powerful channel options, segmentation tools, and data flexibility make it easy to send personalized, relevant messages to the right people—every time.

User-friendly interface

Customer.io is a marketer-first platform, built so you don’t need a full technical team to launch data-driven campaigns. Designed with ease of use in mind, it puts marketers and growth professionals in control—giving you the power to manage your data, build campaigns, and drive results without relying on developers or engineering resources.

Key Differentiators

How Customer.io wins

A platform to grow with

Industry agnostic platform

User-friendly interface

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Security you can trust

Stay compliant with GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.

Set rules to proactively block restricted personal data.

Keep data safe by restricting access by user role.

Customers love us

Preferred by product-led companies

Customer.io is this incredibly flexible tool that allows you to do all these amazing email campaigns, and Attio is the equivalent that allows you to do all these amazing things with your CRM. That’s super important when you’re an early-stage startup: you don’t waste time, you don’t waste money, and everyone on your team can do anything.

Alex Vale

Manager

Showing the value of our products and sharing proper use cases has helped our business grow in unimaginable ways.

Sophie Gil

Manager

Showing the value of our products and sharing proper use cases has helped our business grow in unimaginable ways.

Jorge Alonso

Marketing Manager